After surveying 79,500 car owners after 3-5 years of ownership, JD Power has presented the 2006 Customer Service Index Ranking for the US market. The study is based on a 1,000-point scale.
The US 2006 Customer Service Index Ranking:
Lexus 912
Buick 911
Cadillac 909
Jaguar 908
Lincoln 906
Mercury 905
Saturn 904
Pontiac 903
Audi 890
MINI 890
Volvo 890
Acura 889
Chevrolet 887
Infiniti 887
Porsche 887
BMW 884
Honda 883
HUMMER 882
Saab 880
GMC 879
IndustryAverage 873
Mercedes-Benz 872
Hyundai 869
Chrysler 867
Ford 866
Dodge 862
Toyota 861
Subaru 858
Jeep 851
Nissan 849
Mitsubishi 848
Kia 843
Mazda 843
LandRover 840
Suzuki 823
Volkswagen 810
Isuzu 781
Surprising, Toyota is at the lower end.
Via: Autospies
2006 US Customer Service Index Ranking
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